Please feel free to submit questions or concerns to the following:
Phone: (907) 272-1541, Fax: (907) 272-2046
Monday - Friday (Alaska Standard Time) 9:00 am - 5:00 pm

Customer Service
Account Support
Manager

Location:
121 W Fireweed Lane, Suite 150, Anchorage, AK 99503 in the Fireweed Place Buiding
On Fireweed between C & A  Streets    

Access to the office can be limited at times, you can slide payments under door,
or in the dropbox located outside the building (accross from our suite's entrance).
Call to check other payment options available such as ACH or Card Processing.

Scheduled Office Closures - 2023

January 2, 2023- New Year's Day
January 16, 2023- Martin Luther King Jr. Day
February 20, 2023- President's Day
May 29, 2023- Memorial Day
June 19, 2023- Juneteenth
July 3 & 4, 2023- Independence Day
September 4, 2023- Labor Day
October 9, 2023- Indigenous Peoples' Day
November 10, 2023- Veterans Day
November 23 & 24, 2023- Thanksgiving
December 25, 2022- Christmas

NOTICE TO ALL CLIENTS REGARDING COVID-19:
Until further notice the office will have limited access to help reduce the spread of COVID-19,
following the CDC and State guidelines. Our office remains open if you need to deliver your payment. If you require further time for other matters please call and make an appointment.

We are aware that some customers will experience financial hardship
as a result of the COVID-19, please email or call the office to discuss the proper forms to REQUEST changes to your Seller/Payee and the
NOTICE OF CHANGE required to hold or defer any installments due.

*Note to Customers* Payments received on weekends or holidays will be posted to your account the next business day. Please contact the office if you are unsure the payment will be received after the grace period for any amounts due in addition to your payment.